mecu - Sustainability Report 2007

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0.0 Chairman's Message

1.0 Organisational Profile
1.1 Scope of this report and mecu profile

2.0 Reporting Structure
2.1 Scope
2.2 Our Readers
2.3 Determining The Content Of The Report
2.3.1 Stakeholder Engagement
2.3.2 Sustainability Covenant
2.4 Changes
2.5 Framework
2.6 Reporting And Assurance
2.7 Feedback

3.0 Ethics & Governance
3.1 Our Goals
3.2 Our Approach
       3.2.1 Board Of Directors
       3.2.2 Board Committees
       3.2.3 The Board And Member Involvement
       3.2.4 Director Remuneration
       3.2.5 Senior Management
       3.2.6 Management Systems
       3.2.7 Political Lobbying And Contributions
       3.2.8 Stakeholder Engagement

4.0 Delivering Value
4.1 Our Goals
4.2 Our Approach and Commitments
4.2.1 Financial performance
4.2.2 Economic performance

5.0 Our Members
5.1 Our Goals
5.2 Our Approach and Commitments
       5.2.1 Member profile
       5.2.2 Social inclusion
       5.2.3 Value to members
       5.2.4 Engaging mecu Members
       5.2.5 Compliance, Member Privacy, Complaints and Sensitive Issues
       5.2.6 Member deposits
       5.2.7 Member financial education and advice

6.0 Our Employees
6.1 Our Goals
6.2 Our Approach and Commitments
       6.2.1 Employee profile
       6.2.2 Staff turnover and job creation
       6.2.3 Health and safety
       6.2.4 Training and development
       6.2.5 Employee remuneration and benefits
       6.2.6 External support for employees
       6.2.7 Human rights
       6.2.8 Staff Satisfaction
       6.2.9 Employee volunteering and fundraising

7.0 Our Products
7.1 Our Goals
7.2 Our Approach and Commitments
       7.2.1 Ethical Investment and Lending
       7.2.2 Value of lending with an environmental and social benefit
       7.2.3 goGreen® Car Loan
       7.2.4 goGreen® Home Improvement Loan
       7.2.5 mecu Visa Credit Card
       7.2.6 Community Housing
       7.2.7 Programs and Products for students
       7.2.8 Community sector banking
       7.2.9 Premium First Home Buyers Loan
       7.2.10 Socially Responsible Product Features
       7.2.11 Exemptions From Fees And Charges

8.0 Our Environment
8.1 Our Goals
8.2 Our Approach and Commitments
       8.2.1 Environment Policy
       8.2.2 Paper
       8.2.3 Waste
       8.2.4 Energy
       8.2.5 Retrofitting
       8.2.6 Travel
       8.2.7 Water
       8.2.8 Land

9.0 Our Communities
9.1 Our Goals
9.2 Our Approach and Commitments
       9.2.1 Community Partnership Program
       9.2.2 Key partnerships mecu supported in 2006/07
       9.2.3 Membership

10.0 Independent Assurance Statement

11.0 Definitions

12.0 GRI G3 Index

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