chairman's message   1.0    organisational profile 1.1 our awards and external recognition [+] 2.0    reporting structure 2.1      scope 2.2     our readers 2.3     determining the content of the report 2.3.1     stakeholder engagement 2.3.2     sustainability covenant 2.4     changes 2.5     framework 2.6     reporting and assurance 2.7     feedback [+] 3.0    ethics and governance 3.1     our goals 3.2     our approach 3.2.1  board of directors 3.2.2  board committees 3.2.3  the board and member involvement 3.2.4  director remuneration 3.2.5  senior management 3.2.6  management systems 3.2.7  political lobbying and contributions 3.2.8  stakeholder engagement [+] 4.0    delivering value 4.1     our goal 4.2     our approach and commitments 4.2.1  financial performance 4.2.2  economic performance [+] 5.0    our members 5.1     our goal 5.2     our approach and commitments 5.2.1  member profile 5.2.2  social inclusion 5.2.3  value to members 5.2.4  engaging mecu members           sensitive issues 5.2.5  compliance, member privacy, complaints and           sensitive issues 5.2.6  member deposits 5.2.7  member financial education and advice [+] 6.0    our employees 6.1     our goal 6.2     our approach and commitments 6.2.1  employee profile 6.2.2  staff turnover and job creation 6.2.3  health and safety 6.2.4  training and development 6.2.5  employee remuneration and benefits 6.2.6  external support for employees 6.2.7  human rights 6.2.8  staff satisfaction 6.2.9  employee volunteering and fundraising [+] 7.0    our products 7.1     our goal 7.2     our approach and commitments 7.2.1  ethical investment and lending 7.2.2  value of lending with an environmental and           social benefit 7.2.3  goGreen® car loan 7.2.4  goGreen® home improvement loan 7.2.5  mecu visa credit card 7.2.6  community housing 7.2.7  programs and products for students 7.2.8  community sector banking 7.2.9  premium first home buyers loan 7.2.10  socially responsible product features 7.1.11  exemptions from fees and charges [+] 8.0    our environment 8.1      our goal 8.2     our approach and commitments 8.2.1     environment policy 8.2.2     paper 8.2.3     waste 8.2.4     energy 8.2.5     retrofitting 8.2.6     travel 8.2.7     water 8.2.8     land [+] 9.0    our communities 9.1     our goals 9.2     our approach and commitments 9.2.1  community partnership program 9.2.2  key partnerships mecu supported in 2006/07 9.2.3  membership [+] 10.0    independent assurance statement   11.0    definitions 5.1     our goal 5.2     our approach and commitments 5.2.1  member profile 5.2.2  social inclusion 5.2.3  value to members 5.2.4  compliance, member privacy, complaints and           sensitive issues 5.2.5  member deposits 5.2.6  member financial education and advice   12.0    GRI G3 application level statement           and GRI G3 index   Click [+] to expand items
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