cash passport card
- Available in 5 currencies including US, Pounds, Euros etc...
- Access to local currency at over 1 million Visa ATM’s worldwide
- Accepted at over 24 million Visa retailers worldwide and can also be used for online purchases
- Issued instantly over the counter
- ATM card provides maximum security - PIN protected
- A flat ATM withdrawal fee of AU$3.75 or foreign currency equivalent
- 24/7 Global Emergency Assistance
Simply pre-pay and go!
The Travelex Cash Passport is a great way to travel overseas with money.
There are two types of card available to suit your required level of functionality and travel destination. A Cash Passport ATM card and a Cash Passport Debit card*.
Key features and benefits
- Debit Cash Passport cards are available in 5 currencies: British Pounds, Euros, US, New Zealand and Australian Dollars.
- ATM Cash Passport cards can be purchased in 7 currencies: British Pounds, Euros, US, New Zealand, Hong Kong, Singapore and Australian Dollars.
- ATM and Debit cards provide access to local currency at over 1 million Visa ATM’s worldwide
- Debit cards are accepted at over 24 million Visa retailers worldwide and can also be used for online purchases
- Not linked to bank accounts and you don’t need to be over 18
- Issued instantly over the counter
- Free 2nd back up card
- ATM card provides maximum security - PIN protected. A great way to reduce the risk of fraud and identity theft
- Emergency cash available via Western Union or through the Travelex Bureau network
- Foreign cards enable you to lock in the exchange rate before leaving the country
- A flat ATM withdrawal fee of AU$3.75 or foreign currency equivalent
- No ATM withdrawal fee for purchases via point of sale
- Access to funds within 3-4 hours of purchase
- 24/7 Global Emergency Assistance
- You can easily change your PIN numbers, review transactions statements and locate your closest ATM on line at www.cashpassport.com.au
- Additional funds can be added at participating agent locations, via BPay or SMS
*Travelex Limited (ABN 36 004 179 953, AFSL 222 444) arranges for the issue of the Cash Passport Debit Card in conjunction with the issuer, mecu ltd ABN:21 087 651 607. A Product Disclosure Statement ("PDS") is available at www.cashpassport.com.au. You should consider the PDS before deciding to acquire this product.
24/7 Global Emergency Assistance
Customer support is available 24 hours a day through the Travelex 24/7 Global Emergency Assistance service which provides a range of services including providing card balances, help with a forgotten PIN, replacement of lost or stolen cards, emergency cash to anywhere in the world, translator services, help finding legal or medical support and sending a message home. The list of global toll free phone numbers are set out below and are also included in the Cash Passport Pack and on the back of the Cash Passport card. Alternatively, the customer can seek assistance on-line at www.cashpassport.com.au.
| Australia |
1800 889 040 |
Mexico |
01 800 123 4847 |
| Austria |
0800 293 496 |
Netherlands |
0800 022 8308 |
| Belarus |
8 (wait for second dial tone) 800 441 (operator call collect to 01733 457816) |
New Zealand |
0800 450128 |
| Brazil |
0800 891 7948 |
Philippines |
1800 1442 0092 |
| Canada |
1 888 713 3424 |
Portugal |
800 880 432 |
| China (North) |
10 800 744 1099 |
Saudi Arabia |
800 844 0999 |
| China (Sth) |
10800 441 0146 |
Singapore |
800 4411 256 |
| Colombia |
01 800 944 2898 |
South Africa |
0800 99 0517 |
| France |
0800 905190 |
Spain |
900 998907 |
| Germany |
0800 1800 756 |
Sweden |
0200 285690 |
| Greece |
00 800 4413 1396 |
Switzerland |
0800 563 428 |
| Hong Kong |
800 964453 |
Thailand |
001 800 442 056 |
| Ireland |
1800 481016 |
UAE |
800 044 0089 |
| Israel |
180 944 1393 |
UK |
0800 0150401 |
| Italy |
800 784 451 |
Ukraine |
810 0441 (operator call collect to 01733 457816) |
| Japan |
00531 78 0167 |
USA |
1 888 713 3424 |
| Korea (South) |
00308 442 0106 |
All other countries |
Reverse charge to (1) 954 838 8294 |
| Malaysia |
1800 80 7338 |
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Cash Passport – retrieving any balance of funds left on the card on your return
To retrieve the remaining balance on the card, simply complete the Cash Passport Encashment Authorisation Form located at www.cashpassport.com.au and fax to 03 9282 0320
Cash outs are processed within 2 business days. Note: Cash Outs of foreign cards will be converted to AUD prior to crediting to the customers bank account.
Or simply access funds via a local Visa ATM machine.
Please Note: The AUD Card is intended for use as a travel money card and not intended for use in Australia. A fee of 2.95% of the value of the transaction will apply when you use an AUD Card to withdraw from an ATM in Australia.
Hints & Tips
Cash Passport On-line - www.cashpassport.com.au
You can access all your account information at www.cashpassport.com.au This includes:
- Obtaining card balances and statements
- Changing the cardholder’s PIN
- Locating the nearest ATM
- Travel budgeting tips
- FAQ’s
Inactivity fee
A monthly inactivity fee will be charged if the card is inactive for a period exceeding 12 consecutive months. Please refer to the Cash Passport brochure for more information on fees and limits.
Exchange rates
Cash Passport provides a competitive rate of exchange. On AUD cards, exchange rates are converted at the time of the transaction. On foreign cards (i.e. USD, GBP, EUR and NZD), the exchange rate is converted at the time of purchase. You will be charged a further foreign exchange margin if you use a card to make a purchase or ATM withdrawal in a different currency to that of the card. For example, a further exchange will be charged if you use a USD Cash Passport in Europe.
General Advice Warning
In providing you with this information you should consider the appropriateness of this advice with regards to your particular financial situation and needs. You should consult the Product Disclosure Documents before making a decision to apply for products with mecu.
mecu is committed to delivering memorable and superior service to all members. We welcome your feedback, compliments and/or complaints about our performance.
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