Secure and password protected access to your accounts
Internet Banking uses industry standard HTTPS (hypertext transfer protocol security) as the secure protocol between your web browser and the Internet Banking web server to ensure a secure connection is established and maintained. Transactions are encrypted and authenticated as they travel across the Internet by industry standard 128-bit SSL encryption to protect the privacy of information. Digital identification certificate technology is employed through VeriSign Inc.
Both Internet Explorer and Netscape will display a locked padlock in the lower status bar to indicate that you are operating in a secure site. You should look for this padlock each time you access Internet Banking.
"Phishing" for your account details
Hoax emails are being circulated regularly claiming that mecu , other financial institutions, and even the Reserve Bank of Australia require you to verify your account details. You are advised to ignore any such request.
The emails and sites often appear very professional but are fakes. One such email mecu is aware of relates to a “Verified by VISA” security registration. This email directs members to a site that is an almost exact replica of the VISA website and requests VISA card information. Firstly: this email is a fraud and secondly mecu is not part of Verified by VISA.
Should members receive such an email message they should immediately delete it and ignore its content. If you have already clicked on the link and entered your details please contact mecu immediately on 132 888 to have account security reset.
mecu does not send email messages to members requesting them to confirm their account details.
Never give out your personal information via an email.
Session expiry time limit
If you are logged-on to Internet Banking and have not used it for a period of ten minutes, you will automatically be logged-off. To enter Internet Banking once again, you are required to enter your Membership Number and Net Code.
Net Code
If you enter an incorrect Net Code three times on any given day, your Internet Banking account will be temporarily 'blocked' and you will not be able to access your account for the rest of the day (ie until midnight). After midnight, your account will be 'unblocked' automatically and you will be able to gain access by entering a correct Net Code and Membership Number.
To access your accounts via Internet Banking, simply complete the Internet Banking application.
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View account balances
Internet Banking allows you to display the current and available balances for all your transaction, savings, investment and loan accounts.
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View and download your account transactions
Internet Banking allows you to view your account transactions and also download them for use in popular software packages such as Microsoft Excel, Microsoft Money and Quicken.
You can view and download transactions by date ranges and by transaction type for each of your accounts.
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Ability to transfer funds
Internet banking allows you to transfer funds electronically:
- between your own accounts within your membership - you can transfer up to $50,000 per day
- between your account and other mecu accounts - you can transfer up to $50,000 per day, and
- between your account and an account at another financial institution - you can transfer up to $10,000 per day.
Future dated transfers
You can schedule transfers to occur automatically at any date in the future from your chosen accounts. These future-dated transfers are conveniently displayed in the Periodical Payments function of Internet Banking until they occur.
You can also modify or delete future-dated transfers before they occur via the Periodical Payments function.
Recurring transfers
You can schedule transfers to occur automatically on a recurring basis. For example, you can setup a transfer to occur on a weekly basis for the next 12 weeks or you can specify the transfer to occur on an indefinite basis. All your recurring transfers are displayed in the Periodical Payments function of Internet Banking.
You can also modify or delete recurring transfers at anytime before they occur via the Periodical Payments function.
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View interest earned on your accounts for the current and last financial year
Internet Banking allows you to view the interest earned for the current year to date and the interest earned for the previous financial year for all your transaction, savings and investment accounts.
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View, modify and delete periodical payments
Periodical Payments are transactions that have been scheduled to occur automatically from your mecu accounts on a future date. Internet Banking allows you to keep account and monitor all of the Periodical Payments that are setup on your accounts.
As an added convenience, you can also modify and delete periodical payments and scheduled transfers/BPAY payments at any time before they occur.
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View salary and direct credits
Internet Banking allows you to view details about salary and direct credits that have been received by your accounts. You'll be able to see the dates, amounts and accounts that your salary and direct credits were credited to.
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BPAY bill pay service
BPAY is a network of over 12,000 billers who allow you to pay your bills through mecu Internet Banking or Telephone Banking. You can pay most of your bills using BPAY including council rates, telephone, gas or water bills. Just look for the distinctive BPAY logo and references on the bill.
To pay a bill using BPAY, the following details are required: the Biller Code, the Customer Reference Number (CRN) and the amount. All these details are located on your bill. Paying a bill via BPAY is free and does not attract additional mecu fees or charges.
Future-dated BPAY Payments
You can schedule BPAY payments to automatically occur at any date in the future from your chosen accounts. These future dated BPAY payments are conveniently displayed in the Periodical Payments function of Internet Banking until they occur.
You can also modify or delete future dated payments before they occur via the Periodical Payments function.
Recurring transfers
You can schedule BPAY payments to automatically occur on a recurring basis. For example you can set-up a BPAY payments to occur on a weekly basis for the next 12 weeks or you can specify the transfer to occur on an indefinite basis. All your recurring BPAY payments are displayed in the Periodical Payments function of Internet Banking.
You can also modify or delete recurring BPAY payments at anytime before they occur via the Periodical Payments function.
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Access to an internet only account - Cyber Saver®
mecu Internet Banking users have exclusive access to an Internet-only saving account. The Cyber Saver® account offers a higher rate of interest on balances of $5,000 or more compared to other mecu savings and transaction accounts (no interest is payable if the balance is less than $5,000).
To open a Cyber Saver® account, you will need to complete a Cyber Saver® application.
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How to apply
